Policies

Office Hours

The office is open 8:00 a.m. – 10:00 p.m. each day.  If you have an urgent need or an emergency after hours there is always a staff member available to assist.

Arrival & Departure

Check-in is at 4 p.m. and Check-out is 11 a.m. The hotel office closes at 10 p.m.  If you are going to arrive after 10 p.m. please call us at 541-996-3996 to make arrangements.

Housekeeping Service

The quality of your stay will be ensured by our fine staff. Housekeeping service is available 9 a.m. – 3 p.m. We are always happy to deliver fresh towels and additional amenities as needed during your stay.

Reservations

To reserve a hotel room guests must be 18 years old.  All reservations require a credit card to guarantee.  During some holiday time periods, an advance deposit of one night is required.

Cancellation

We require 72 hours notice to cancel. If the cancelation is made with less than 72 hours notice we will charge for the first night of the stay. During holiday time periods and special events, we require two weeks’ notice.

Rooms

All our rooms and decks are non-smoking, and dogs are only allowed in dog-friendly rooms.  Guests will be charged a $200 fee if they smoke in a room.  The Whirlpool Suites are for adults only.  Dogs and children are not allowed in these rooms.

Dogs

We allow 2 dogs per room of any size.  Each dog is $20 per night.  Dogs may not be left uncrated in the room.   We have crates to borrow if needed.  We only allow dogs, no other pets are permitted in the rooms.  Dogs are allowed on Oregon beaches off-leash as long as they are under voice command.

Fire Pit, Crab Cooking Station and Picnic Area

The fire pit is open seasonally until 10 p.m.  The crab cooking station and picnic area are on a first come first serve basis.  Blankets, crab cooking supplies, and BBQ tools are available to borrow.

Beach Fires

Fires are permitted on the beach.  All fires must abide by the Oregon Coast state parks guidelines – Oregon Shore State Recreation Area.  During very dry periods fires may be banned.

Tsunami

In the event of a tsunami sirens will sound.  If you hear the sirens follow the posted tsunami evacuation signs to higher ground.  There is a weekly tsunami warning system test on Wednesday.  During that time the siren will only go for 20 seconds.